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Warehouse Picker/Packer

Warehouse Picker/Packer CV example and template (South Africa)

Pickers and packers work in distribution centres (DCs), the big warehouses that supply stores and fill online orders. Retailers such as Shoprite, Pick n Pay, Woolworths, Mr Price and Clicks run large DCs, and e-commerce companies like Takealot pick thousands of customer orders a day, with the biggest rush around Black Friday and December. Many posts are filled through labour brokers (temporary employment services) before people are taken on permanently. A DC shift manager wants to see that you can work a scanner, keep a good pick rate without mistakes, and stay safe on a floor full of forklifts.

The example below is for a picker/packer with about four years in DCs, who moved from a temporary contract to a permanent post. If this is your first warehouse job, lead with your matric, your fitness for a job on your feet all shift, and anything that shows you are careful and quick, such as packing shelves at a supermarket, counting stock at a family shop or seasonal work. Say clearly that you can work night shifts and weekends, because most DCs run around the clock.

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Warehouse Picker/Packer CV example

Lerato Mokoena

Warehouse picker/packer with 4 years in retail and e-commerce DCs

072 555 0153 · lerato.mokoena@example.co.za · Tembisa, Gauteng

Profile

Warehouse picker/packer with four years in e-commerce and retail DCs in Midrand, picking around 120 units an hour on an RF scanner at 99.8% accuracy. Experienced with SAP EWM, voice picking, packing and labelling customer orders and cycle counts. Safety-minded, physically fit and available for night shifts and the Black Friday peak.

Work experience

Picker/Packer

Takealot Midrand DC, Midrand | Mar 2024 – Present

Pick customer orders with a Zebra RF scanner on the WMS, averaging 120 units an hour against a target of 100
Keep pick accuracy at 99.8% by checking every barcode, size and quantity
Pack and label up to 400 parcels a shift, choosing the right box and void fill
Do weekly cycle counts in allocated aisles and report variances
Trained six new temporary pickers before the 2025 Black Friday peak

Picker (temporary, via Adcorp)

Woolworths Distribution Centre, Midrand | Aug 2022 – Feb 2024

Picked store orders with a voice picking headset and built mixed pallets for Gauteng stores
Rotated chilled and dry stock by FIFO and FEFO
Wrapped and labelled outbound pallets and staged them in the right loading bay

Education

National Senior Certificate (Matric)

Ingqayizivele Secondary School, 2021, NQF level 4

Subjects: Sepedi Home Language, English First Additional Language, Mathematical Literacy, Business Studies, Geography, Life Orientation

Skills

RF scanners (Zebra and Honeywell)
SAP EWM and voice picking
Pick rate 120 units an hour, 99.8% accuracy
Packing, labelling and waybills
Cycle counts and FIFO/FEFO rotation
Pallet wrapping and manual pallet jack
Warehouse safety and PPE

Certificates

Basic Health and Safety Representative training, Accredited training provider, 2025
Manual Handling and Warehouse Safety, Takealot internal training, 2024

Achievements

Taken on permanently at Takealot after a three-month temporary contract
Top picker on the night shift for accuracy, November 2025

Personal details

Nationality:: South African
Languages:: Sepedi (Home language), English (Fluent), isiZulu (Good)
Notice period:: Two weeks
Availability:: Day and night shifts, weekends and peak season overtime

References

Kagiso Sithole

Shift Manager, Takealot Midrand DC

011 555 0161

Busisiwe Nkosi

Team Leader, Picking, Woolworths Distribution Centre

011 555 0128

Warehouse Picker/Packer CV summary you can copy

Change the details so they are true for you.

Warehouse picker/packer with four years in e-commerce and retail DCs in Midrand, picking around 120 units an hour on an RF scanner at 99.8% accuracy. Experienced with SAP EWM, voice picking, packing and labelling customer orders and cycle counts. Safety-minded, physically fit and available for night shifts and the Black Friday peak.

Skills to list on your Warehouse Picker/Packer CV

Picking orders with RF (radio frequency) handheld scanners
Working on a warehouse management system (WMS) such as SAP EWM or Manhattan
Voice picking with a headset, such as Vocollect
Meeting pick-rate targets measured in units or cases per hour
Pick accuracy, checking product codes, sizes and quantities
Packing orders safely with the right box, void fill and tape
Printing and sticking shipping labels and waybills
Cycle counts and stock checks on a scanner
FIFO and FEFO stock rotation (first in, first out and first expired, first out)
Receiving and checking deliveries against purchase orders
Building stable pallets and wrapping them with stretch wrap
Using a manual pallet jack safely
Wearing safety shoes, a reflective vest and other PPE (personal protective equipment)
Following pedestrian walkways and forklift safety rules
Working night shifts, weekends and peak season overtime

Duties written as strong bullet points

Picked customer orders with a Zebra RF scanner on SAP EWM, averaging 120 units an hour against a target of 100
Kept pick accuracy at 99.8% over 12 months, checking every item's barcode, size and quantity before confirming
Packed and labelled up to 400 e-commerce parcels a shift, choosing the right box size to avoid damage and wasted space
Picked store orders by voice picking headset, building mixed pallets for Woolworths stores across Gauteng
Did weekly cycle counts in allocated aisles and reported variances to the inventory controller
Rotated stock by FIFO and FEFO and pulled expired or damaged goods into the returns area
Wrapped and labelled outbound pallets and staged them in the right loading bay for each route
Kept the pick face and aisles clear, reporting damaged racking and spills to the shift supervisor at once
Trained six new temporary pickers on the scanner and safety rules before the 2025 Black Friday peak

Tips for a stronger Warehouse Picker/Packer CV

Quote your pick rate and accuracy

DCs measure every picker, so give the numbers, such as "120 units an hour at 99.8% accuracy". Write the target too if you beat it. A shift manager trusts a figure from a WMS report far more than the words "hard worker".

Name the scanners and systems

Write the exact kit you used, such as Zebra or Honeywell RF scanners, SAP EWM, Manhattan or the company's own WMS, and voice picking. A DC using the same system knows you will be productive in your first week instead of your first month.

Show you survived a peak season

Black Friday and December are when DCs hire most. If you worked a peak, say how many orders you picked or packed and any overtime you did. It proves you can keep up when the volume doubles.

Turn a temp contract into a strength

Labour broker contracts are normal in warehousing. Write the DC where you worked, not only the broker, for example "Picker (via Adcorp) at Takealot Midrand DC". If you were made permanent, say so, because it shows the site wanted to keep you.

Questions people ask

What is a WMS and do I need to know one?

A WMS (warehouse management system) is the software that tells you what to pick and where it is, and records every scan. You do not need to know one before your first job, because DCs train you on it, but naming one you have used, such as SAP EWM, puts you ahead of other applicants.

What does pick accuracy mean?

Pick accuracy is the share of picks that are correct, with the right product, size and quantity. A wrong pick means a returned order or a store short of stock, so most DCs track it daily and expect something like 99% or better. If yours was high, write the figure on your CV.

Do I need a forklift licence to be a picker/packer?

No. Picking and packing usually only needs a manual pallet jack. A lift truck certificate of competence can help you move up to a reach truck or order picker role, so mention it if you have one, but it is not required for most picker posts.

What should I wear to a warehouse job interview or first day?

Ask the recruiter, but most DCs want you in safety shoes or boots with steel toecaps from the first day on the floor, and they give you a reflective vest. Some cold-chain DCs for food also supply freezer jackets. Saying on your CV that you own safety shoes is a small but useful plus.

Is warehouse work available for people without matric?

Some labour brokers and smaller warehouses take people without matric for general packing work, but most big retail and e-commerce DCs ask for matric because you must read product codes and use a scanner. If you do not have matric, show reading, counting and reliability through past work.