Zintle Mbatha
Data Capturer with 4 years' experience in insurance claims and municipal data
074 555 0153 · zintle.mbatha@example.co.za · Bellville, Western Cape
Profile
Fast, accurate data capturer with four years' experience capturing insurance claims and municipal account data in Cape Town. Types at 45 words per minute and about 10,500 keystrokes per hour, with an accuracy rate above 99% on quality checks. Works daily in SAP and Excel, keeps personal information confidential in line with POPIA, and is looking for a permanent data capturing or claims administration post.
Work experience
Claims Data Capturer
- Capture about 180 funeral and life claims a day into the claims system
- Keep an accuracy rate above 99% on weekly quality-assurance checks
- Check claim forms against death certificates, ID copies and bank letters, and return incomplete claims to brokers
- Scan and index claim documents by policy number
- Prepare a daily Excel report of capture volumes for the team leader
Data Capturer (contract)
- Captured meter readings and ratepayer account changes into SAP
- Helped clear a backlog of about 6,000 account records in three months
- Checked captured records against source documents and corrected errors
- Filed and archived original forms by account number
Education
National Certificate in End User Computing
National Senior Certificate (Matric)
Subjects: English Home Language, isiXhosa First Additional Language, Mathematical Literacy, Business Studies, Computer Applications Technology, Geography, Life Orientation
Skills
- 45 wpm typing and 10,500 KPH numeric entry
- SAP data capture
- Insurance claims capture
- Excel (filters, SUM, VLOOKUP)
- Document scanning and indexing
- Quality checking against source documents
- POPIA-compliant handling of personal information
Certificates
- ICDL Workforce (Documents, Spreadsheets, Essentials), ICDL South Africa, 2021
Achievements
- Highest accuracy score in the claims capture team for three quarters in 2025
Personal details
- Nationality:
- South African
- Languages:
- isiXhosa (Home language), English (Fluent), Afrikaans (Good)
- Notice period:
- One month
- Availability:
- Full-time, and overtime during month-end and year-end peaks
References
Marlene Jacobs
021 555 0136
Lwazi Qwabe
021 555 0171