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Bank Teller

Bank Teller CV example and template (South Africa)

Tellers work at the counter in bank branches, taking cash deposits, paying out withdrawals, ordering cash for business clients and balancing their cash at the end of every day. In South Africa you will find teller posts at Standard Bank, FNB, Absa and Nedbank branches. Capitec branches work differently: they mostly do not handle cash over the counter, and their branch staff are service consultants who open accounts and help clients on the system, so read each advert to see whether the post is a teller or a consultant role. Many people start as a teller and later move to consultant, where you open accounts and sell products such as credit cards and loans.

The example below is for a teller with about three years in branch banking. Branch managers read a teller CV for accuracy with cash, a clean record of following procedures (FICA checks, dual control in the vault, reporting suspicious transactions) and the ability to spot and refer sales opportunities. Banks also run credit and criminal record checks on applicants, so be honest on your CV. If you are new to banking, a BANKSETA-funded learnership or internship is one of the main ways into a branch, and any cashier job where you balanced a till is worth putting first.

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Bank Teller CV example

Anele Jacobs

Bank Teller with 3 years in branch banking

074 555 0151 · anele.jacobs@example.co.za · Gqeberha, Eastern Cape

Profile

Bank teller with three years in branch banking in Gqeberha, currently at Standard Bank Greenacres. I process around 120 counter transactions a day, balance my cash daily with no unexplained differences in the last 18 months, and follow FICA and dual-control vault procedures. I spot counterfeit notes, refer clients to consultants for products they need, and passed the RE5 regulatory exam in 2025. Looking for a senior teller or service consultant post in Nelson Mandela Bay.

Work experience

Teller

Standard Bank Greenacres, Gqeberha | Nov 2023 – Present

Process about 120 counter transactions a day, including deposits, withdrawals and business cash orders
Balance my cash daily, with no unexplained differences in the last 18 months
Check ID and proof of address in line with FICA, and flag unusual cash deposits to the branch manager
Open and close the vault under dual control and keep my station below its cash limit
Refer about 15 clients a month to consultants for accounts, credit cards and funeral cover

Branch Operations Learner (BANKSETA learnership)

Absa Walmer Park, Gqeberha | Nov 2022 – Oct 2023

Helped tellers count and sort cash and prepare cash-in-transit collections
Scanned and filed FICA documents for new accounts
Showed clients in the queue how to use the ATM and banking app

Cashier

SPAR Newton Park, Gqeberha | Mar 2021 – Oct 2022

Processed cash and card sales and balanced my till float at every cash-up
Checked notes for counterfeits with a UV light

Education

National Senior Certificate (Matric)

Cowan High School, 2020, NQF level 4

Subjects: English Home Language, isiXhosa First Additional Language, Mathematics (65%), Accounting (71%), Business Studies, Life Orientation

Skills

Cash handling and daily balancing
FICA document checks
Counterfeit note detection
Dual-control vault procedures
Suspicious transaction reporting
Referrals and cross-selling
Client service in isiXhosa, English and Afrikaans

Certificates

Regulatory Examination for Representatives (RE5), FSCA-recognised examination body, 2025
Teller and Cash Handling Training (in-house), Standard Bank, 2023

Achievements

Top referral teller in the Greenacres branch, second quarter 2025
Moved straight into a permanent teller post after completing the BANKSETA learnership

Personal details

Driver’s licence:: Code B (Code 8)
Own transport:: Yes
Nationality:: South African
Languages:: isiXhosa (Home language), English (Fluent), Afrikaans (Good)
Notice period:: One month
Availability:: Monday to Friday, Saturdays and month-end trading hours

References

Zukiswa Mbeki

Branch Manager, Standard Bank Greenacres

041 555 0136

Charlene Pillay

Branch Operations Manager, Absa Walmer Park

041 555 0192

Bank Teller CV summary you can copy

Change the details so they are true for you.

Bank teller with three years in branch banking in Gqeberha, currently at Standard Bank Greenacres. I process around 120 counter transactions a day, balance my cash daily with no unexplained differences in the last 18 months, and follow FICA and dual-control vault procedures. I spot counterfeit notes, refer clients to consultants for products they need, and passed the RE5 regulatory exam in 2025. Looking for a senior teller or service consultant post in Nelson Mandela Bay.

Skills to list on your Bank Teller CV

Accurate cash counting, by hand and with note-counting machines
Cash deposits, withdrawals and business cash orders at the counter
Daily cash balancing at the teller station
FICA checks, verifying ID and proof of address and keeping copies on file
Spotting counterfeit notes by checking the watermark, security thread and raised print
Recognising and reporting suspicious and unusual transactions under FICA
Dual-control vault procedures, including opening, closing and cash counts with a second staff member
Keeping teller cash below the limit by sending excess cash to the vault
Referring clients to consultants for accounts, credit cards, loans and insurance
Helping clients with the banking app, ATM and digital banking queries
Handling client complaints calmly and recording them correctly
Following robbery and emergency procedures
Working Saturdays and month-end trading hours

Duties written as strong bullet points

Processed about 120 counter transactions a day, including cash deposits, withdrawals and business change orders
Balanced my teller cash at the end of every day, with no unexplained differences over 18 months
Checked identity documents and proof of address on every transaction and new client file, in line with FICA
Detected and withdrew counterfeit R100 and R200 notes using the watermark, security thread and raised print checks, and reported them by branch procedure
Flagged unusual cash deposits to the branch manager for suspicious transaction reporting
Opened and closed the vault under dual control and counted bulk cash with a second staff member
Sent excess cash to the vault during the day to keep my station below its cash limit
Prepared cash for collection by the cash-in-transit company and checked incoming cash deliveries against the paperwork
Referred an average of 15 clients a month to consultants for accounts, credit cards and funeral cover
Showed older clients how to use the banking app and ATM for simple payments, cutting repeat counter visits

Tips for a stronger Bank Teller CV

Put your balancing record up front

A teller who balances is worth more to a branch than any other skill. Give a figure, such as "no unexplained cash differences in 18 months", and mention the daily volume you handle. Branch managers will check this with your reference, so only write what is true.

Show that you follow the rules every time

Banks are audited on FICA, vault procedures and cash limits. Name the procedures you follow, such as dual control in the vault, FICA document checks and suspicious transaction reporting. It tells a manager you will pass an internal audit and not put the branch at risk.

Show you can refer and sell

Tellers are often given referral targets for accounts, credit cards, loans and insurance. If you met them, give your number, for example "15 referrals a month". If you want to move up to consultant, mention it, and add the RE5 regulatory exam if you have passed it, because consultants who sell financial products need it under FAIS.

Lead with cash experience if you are new to banking

If you have never worked in a bank, put your most relevant cash job first, such as a supermarket cashier or a till supervisor, with your variance figure. Add any BANKSETA learnership, internship or banking short course, and your matric Maths or Accounting marks, because banks look for numeracy.

Questions people ask

What is the difference between a bank teller and a bank consultant?

A teller works at the counter handling cash, deposits and withdrawals. A consultant (also called a service or sales consultant) opens accounts, does applications for credit cards and loans, and sells products. Consultants usually need more product training and, if they give advice on financial products, must pass the RE5 regulatory exam under the FAIS Act.

Do I need a qualification to become a bank teller?

Matric is the usual minimum, and many banks prefer passes in Maths or Accounting. A Higher Certificate in banking or business helps but is not always required. BANKSETA funds learnerships and internships at the big banks, which give you branch experience and a qualification at the same time.

What is FICA and why does it matter for tellers?

FICA is the Financial Intelligence Centre Act, which helps fight money laundering and fraud. Banks must verify who their clients are, keep records, and report large cash transactions and suspicious activity to the Financial Intelligence Centre. As a teller you check ID and proof of address, and you report anything unusual to your manager.

How do tellers spot fake banknotes?

South African Reserve Bank notes have security features you can feel and see, such as raised print, a watermark of Nelson Mandela, a security thread and colour-shifting ink when you tilt the note. Tellers also use note-counting machines that detect fakes. Say on your CV that you can check these features, because counterfeit R100 and R200 notes do come across the counter.

Will a bad credit record stop me from getting a teller job?

It can. Banks usually run credit and criminal record checks before they hire anyone who handles cash. If you have judgments or arrears, start paying them off and be ready to explain them honestly in the interview. Do not leave jobs off your CV to hide anything, because the checks will show it.